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Help, Advice & Sales
Call us on 01225 690700
On most orders over £100
Rated Excellent on Trustpilot
Public Sector Orders
View details on ordering
Small office shredder for up to 3 moderate users or 1 heavy user
most items delivered in 1 to 2 working days.
***Love2Shop Vouchers valid on purchases between 1st January and 31st December 2021. Click hereto claim your vouchers. You will be asked to upload your proof of purchase and then enter your details to receive your vouchers. Your proof of purchase (receipt/invoice) is automatically emailed to you by us shortly after shipment. This promotion is brought to you by HSM UK. Terms & conditions apply - for full terms & conditions click here. By making a purchase in accordance with this promotion you agree to be bound by these terms & conditions.***
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at email@example.com.
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.